MORE Advice From a Call Center Geek! takes a look at a new way of running today's high-end contact center. This is the follow-up book to the very successful Advice from a Call Center Geek call center operations book that was published in 2018. MORE Advice From a Call Center Geek! is just that, MORE! The book has 60 additional pages of content from the original book
Full Download MORE Advice from a Call Center Geek!: Rethinking Call Center Operations 2.0 - Thomas Laird | PDF
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I Got a Call from Microsoft and Allowed Them Access to My
MORE Advice from a Call Center Geek!: Rethinking Call Center Operations 2.0
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The only advice that i would give when speaking with a rep from microsoft would be to write down everything there name time and date of the call and never allow them access to your computer. Because honestly you never really know what they are really doing.
A call center is important for achieving business efficiency, greater sales and increased customer satisfaction. Customers use call centers to contact comp a call center is important for achieving business efficiency, greater sales and incr.
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