Full Download Hotel Management: Refund-Prevention Procedures - Shane Lambert | PDF Online

Download Hotel Management: Refund-Prevention Procedures - Shane Lambert | PDF

Length: about 7500 words.This publication focuses on the topic of refunds in a hotel setting. As the author sees it, refunds are generally issued by hotel staff who believe that they are important for retaining customers that have not enjoyed their stay. However, Lambert, a former Hotel Manager, depicts customers as often primarily concerned with getting refunds as opposed

Title : Hotel Management: Refund-Prevention Procedures
Author : Shane Lambert
Language : en
Rating :
4.90 out of 5 stars
Type : PDF, ePub, Kindle
Uploaded : Apr 11, 2021

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